Privacy Policy

Last updated: 24/01/2026

M.S.P Tyres Private Limited ("we", "our", "us") is a tyre distributor operating multiple branches and dealing in all major branded tyres and tubes. We are committed to protecting the privacy and personal information of our customers, dealers, suppliers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us, including via WhatsApp, phone, email, or other digital platforms.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Mobile number
Email address
Business name (if applicable)
Address / location details
Vehicle-related enquiry details (tyre size, brand preference, etc.)

b) Communication Data

Messages sent via WhatsApp, contact forms, SMS, email, or phone calls
Enquiry details, quotations, and order-related communications

c) Technical Information

IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to enquiries and provide quotations
To process orders and service requests
To communicate order status, delivery updates, and service information
To send transactional and service-related messages via WhatsApp
To improve our products, services, and website experience
To comply with legal and regulatory requirements

3. WhatsApp Communication & Consent

By sharing your mobile number with us and opting to communicate via WhatsApp, you explicitly consent to receive messages from M.S.P Tyres Private Limited on WhatsApp, including:

Order confirmations
Service updates
Quotations and product information
Customer support messages

We do not send spam or unauthorized promotional messages. You may opt out of WhatsApp communication at any time by messaging "STOP" or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

Authorized internal staff
WhatsApp Business API service providers (Meta-approved partners)
Logistics or service partners (only when required to fulfill your request)
Government or legal authorities, if required by law

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill business and legal obligations
Resolve disputes
Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Cookies & Analytics

Our website may use cookies or similar technologies to:

Enhance user experience
Analyze website traffic
Improve services

You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Withdraw consent for WhatsApp communication

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or data usage, please contact:

M.S.P Tyres Private Limited

Email: feedback@msptyres.com

Phone: +91-9699599799

Branches: Multiple locations across South India